Compliance
8 sept. 2025
TL;DR: Documenso is SOC 2 compliant. Real security goes beyond paperwork. It’s the people and culture that make it work.
Intro:
As we expand into the enterprise, compliance and security are top of mind. To meet those standards, Documenso is now SOC 2 compliant.
SOC 2 is often seen as a bureaucratic and cumbersome process, but we discovered some practical insights worth sharing along the way. Here are the 5 biggest lessons we learned and 5 tips you can apply if you’re preparing for SOC 2 yourself.
Lesson 1: Good Teams Already Meet Most SOC 2 Standards
We’ve always invested in stable, thoughtful security practices. While we didn’t initially have the formality required for an official audit, we already followed many best practices. From infrastructure (monitoring, staging/production separation) to processes (least-privilege access, using company accounts). If you’ve built with security in mind, you likely already meet many of the requirements. What’s missing is documentation and evidence.
Tip: Start by documenting what you already do well. Many everyday practices already map to SOC 2 controls.
Lesson 2: It’s More About Infrastructure Than Code
Looking back, the audit required almost no changes to our product code. Most of the lift came from infrastructure: monitoring, logging, and access control. The few changes we made were things we had already planned. Prioritizing visibility and access management early pays off later—you’ll avoid having to re-engineer everything when the audit comes.
Tip: Focus on access controls, monitoring, and configuration management. These have the biggest short-term impact.
Lesson 3: The People Make SOC 2 Work
SOC 2 provides a massive checklist, but no policy can prevent bad habits. A strong security culture matters more than paperwork. Limiting access to the right people, making sure they know why, and communicating that security is part of daily work. Doing these is not just an audit requirement, it is critical to be actually secure.
Tip: Train teams and build a security-minded culture. A policy is only as strong as the people who follow it.
Lesson 4: Consistency = Real Security
Security shouldn’t rely on heroic late-night fixes. Lasting security comes from repeatable, auditable processes. For startups, striking a balance between agility and structure is tricky, but documenting and embedding security practices into daily work is the only way to scale safely.
Tip: Build repeatable, auditable processes instead of one-time fixes. SOC 2 rewards consistency.
Lesson 5: Beyond Checklists
It’s easy to see SOC 2 as a box-ticking exercise—but the real value is in raising the security bar for your company and customers. If you’re going to spend the time, make it count. Done right, SOC 2 is more than a rubber stamp; it’s a chance to level up security maturity.
Tip: Treat SOC 2 as a way to strengthen real security, not just pass an audit. Customers can tell the difference.
Conclusion
For us, SOC 2 is not just a badge, it’s proof that security is built into how we operate. Focus on tightening infrastructure and access, make practices visible, and empower your team to ship confidently. That way, the audit is a byproduct of running a stronger, more trustworthy business.
Learn more about Documenso’s enterprise-ready, SOC 2 compliant e-signing at documen.so/enterprise.
